Ensures a positive and exemplary experience with all patients by focusing on patient experience, satisfaction, and resolution Respond to customer inquiries via phone, email, and chat in a timely and professional manner Provide accurate information about products and services to customers Resolve customer complaints and concerns in a timely and effective manner Document cu

See below for supplementary language regarding Specialty Specific Requirements ( e.g. transplant, infusion) as applicable. Plan, implement, coordinate, evaluate and promote the continuity of care consistent with established standards and practices. Assesses health status by interviewing patient regarding current status and medical history. Collects and records nursing ass

(including but not limited to) Assists with performing phlebotomy and collecting appropriate specimens from patients as ordered. Assures pre authorization and completes appropriate consent forms (ABN) prior to collection of limited coverage tests. Assists with special procedures as needed ( i.e. bone marrows in the room). Follows the laboratory s procedures for specimen h

(including but not limited to) Provides leadership and direction to the overall provision and realization of social work services including health equity, with a focus on diversity, equity, and inclusion, and psychosocial oncology services to patients, families, and healthcare professional to ensure the delivery of high quality services and programming. Responsible for th

The essential duties and responsibilities (including but not limited to) Prepare medication orders by compounding or admixing medications under supervision of a registered pharmacist. Checks all orders for completeness of information. Verifies patient information and proper physician authorization. Checks all orders for insurance approval before admixing. Under a professi

(including but not limited to) Escorts patients to and from exam rooms, physician offices, and treatment room as appropriate . Records patient data prior to each physician visit, including but not limited to, vital signs, height, weight, allergies, and medication changes. Obtains all necessary patient records as required by physician prior to treatment or procedures. Prep

Escorts patients to and from exam rooms, physician offices, and treatment room as appropriate. Records patient data prior to each physician visit, including but not limited to, vital signs, height, weight, allergies, and medication changes. Answers patient telephone calls for referral to physician or nurse/pharmacist. Performs other administrative duties, i.e. typing, fil

Escorts patients to and from exam rooms, physician offices, and treatment room as appropriate. Records patient data prior to each physician visit, including but not limited to, vital signs, height, weight, allergies, and medication changes. Answers patient telephone calls for referral to physician or nurse/pharmacist. Performs other administrative duties, i.e. typing, fil

Accurately delivers and records radiation therapy treatments under the direction of a radiation oncologist and chief radiation therapist. Accurately enters and maintains patient treatment parameters into electronic medical record. Participates in clinical instruction of newly hired therapists and students. Assists in maintaining patient appointment schedule and submitting

Accurately delivers and records radiation therapy treatments under the direction of a radiation oncologist and chief radiation therapist. Accurately enters and maintains patient treatment parameters into electronic medical record. Participates in clinical instruction of newly hired therapists and students. Assists in maintaining patient appointment schedule and submitting

Clinical Oversight Oversees the clinical operations for all nursing clinical support activities. Ensure adequate staffing/FTEs for assigned clinics Maintains effective nursing staff coverage and operating costs for the practice and/or satellites within budgetary parameters. Ensure clinical operations and practice consistent with organizational objectives Monitors and eval

Ensure clinical operations and practice consistent with organizational objectives Collaborates with practice management to provide support on operational projects such as site Quality Committees, Quality Oncology Practice Initiative site assessments,Advancing Care Information, the Oncology Care Model (OCM), and other special projects as assigned. Facilitates the implement

Assists with performing phlebotomy and collecting appropriate specimens from patients as ordered. Assures pre authorization and completes appropriate consent forms (ABN) prior to collection of limited coverage tests. Assists with special procedures as needed (i.e. bone marrows in the room). Follows the laboratorys procedures for specimen handling and processing, test anal

The essential duties and responsibilities (including but not limited to) Reviews, processes and audits the medical necessity for each patient chemotherapy treatment and documentation of regimen relative to pathway adherence. Communicates with nursing and medical staff to inform them of any restrictions or special requirements in accordance with particular insurance plans.

The essential duties and responsibilities (including but not limited to) Greets patients and visitors to the clinic in a prompt, courteous and professional manner. Checks in patients and informs clinical staff of patient arrival. Provides and explains paperwork for the patient to complete prior to examination. Collects, proofs for completeness, and files patient forms. Up